Level Up CasinoWithdrawal

Level Up Casino Withdrawal: Australian Limits, Times and KYC

For Level Up Casino AU, withdrawals start at $10, with AUD supported for cashouts. Here is how regular and VIP limits work, how long each method can take, and which KYC documents you need before your first payout.

Level Up Casino operates under a licence issued by the Comoros (AOFA), reference ALSI-202508056-FI2, and a licence from the Tobique Gaming Commission, reference number 0000002.

  1. OperatorNovatrix SRL
  2. EstablishedOctober 2020
  3. Game library6,700+ titles from 104 providers
  4. Crypto acceptedBTC, ETH, LTC, DOGE, XRP and more

Australian withdrawal limits: minimums, caps and VIP access

Australian players can request a withdrawal of at least $10. Regular-player limits then apply by day, week and month. These limits give you a clear way to plan a larger cashout rather than sending several requests without checking the available allowance.

Withdrawal ruleAmount
Minimum withdrawal in Australia$10
Regular-player daily maximum$3,000
Regular-player weekly maximum$7,500
Regular-player monthly maximum$15,000
VIP cashout accessUp to $50,000

There is no win limit. However, a bonus can bring its own cashout condition, so the amount you can release is not always the same as the balance shown after play. That distinction matters if your balance includes bonus funds.

Plan around the monthly limit

For a regular account, the monthly ceiling is $15,000 and the daily ceiling is $3,000. A request above the applicable limit may need to be split across the available periods.

Payout times: when each withdrawal method is processed

The processing window depends on the payout route you use. Crypto wallet withdrawals are listed as instant, while card and wire transfer payouts use business-day timeframes. E-wallet withdrawals sit between those two options.

MethodProcessing time
Crypto walletInstant
E-wallets0-24 hours
Credit cards1-3 business days
Wire transfer1-3 business days

These timeframes describe the method-based processing window. Your first withdrawal also remains pending until the required KYC steps are complete, so document checks are an important part of the overall timing. If you choose an e-wallet, the service gives a general 0-24-hour window rather than a separate timeframe for each provider.

Crypto uses a live exchange rate

Crypto transactions use real-time exchange rates through Coinbase Converter at the moment of the transaction. Currency exchange between crypto and fiat is not supported.

Currencies and crypto withdrawals: what you can use in Australia

AUD is supported for deposits, withdrawals and in-game play, so Australian players can keep their cashout currency aligned with their usual balance. Other accepted fiat currencies are EUR, USD, CAD, NOK, NZD, ZAR and INR.

Crypto withdrawals can use BTC, BCH, ETH, DOGE, LTC, USDT, XRP, BNB, ADA, TRX or SOL. Crypto wallet payouts are processed instantly, although the value is calculated using the real-time Coinbase Converter rate at the transaction point.

  • Australian minimum withdrawal: $10
  • Accepted fiat currency for Australian cashouts: AUD
  • Accepted cryptocurrencies: BTC, BCH, ETH, DOGE, LTC, USDT, XRP, BNB, ADA, TRX and SOL
  • Crypto transactions use a real-time exchange rate
  • Crypto and fiat currency exchange is not supported within the account

The method shown for your account is the one to use when you submit a request. The cashier shows the current option and limit for that method, which is worth checking before confirming a larger payout.

KYC documents: what you need before the first payout

KYC is required before the first withdrawal can be released. You need to provide a photo ID, such as a passport or driver's licence, together with proof of address. Withdrawal requests remain pending until all required verification steps have been completed.

Prepare your documents

Have a valid passport or driver's licence ready, along with a document that proves your address.

Submit the withdrawal request

Request at least $10 using a withdrawal method available for your account.

Complete the KYC checks

Send the requested photo ID and proof of address so the first payout can move beyond its pending status.

Respond to account contact

Keep the phone number and email linked to the account reachable while the withdrawal is being handled.

Bitcoin players have an additional timing point: valid ID must be submitted before playing. Deposits and bets are blocked until that verification is completed. This is separate from simply choosing BTC as a payout method, so it is sensible to finish the ID check early.

A pending request needs completed verification

If the casino cannot reach you by phone or email within two weeks of a withdrawal request, the account can be locked and the withdrawal cancelled. Keep your contact details usable while the request is open.

How to request a withdrawal and keep it moving

The practical order is simple: check the amount, choose the available payout route, submit the request and complete KYC when asked. For an Australian player, the request should be at least $10 and should fit within the regular daily, weekly or monthly allowance unless VIP limits apply.

Check the balance and applicable limit

Confirm that the amount is at least $10 and compare it with the $3,000 daily, $7,500 weekly and $15,000 monthly regular-player limits.

Select the payout route

Use the withdrawal method available for your account. Crypto wallets are instant, e-wallets use a 0-24-hour window, and cards or wire transfers use 1-3 business days.

Submit the request

Enter the amount and confirm the request in the account withdrawal area.

Finish any verification request

Provide your photo ID and proof of address before expecting the first payout to be released.

Stay reachable

Monitor your email and phone while the request is being processed so any contact from the casino can be answered within the required period.

If you need help with a withdrawal, live chat is available 24/7 and typically responds within one minute. Email support is also available. That gives you a direct way to ask about a pending request or a manual balance withdrawal.

Bonus-linked withdrawals: wagering and cashout rules

A Deposit Bonus can affect when funds become withdrawable. The welcome bonus uses 35× wagering on the bonus amount, and slots contribute 100% towards that requirement. Jackpot games, live games, table games, scratch cards and crash games contribute 0%.

For example, a $100 bonus with a 35× requirement creates $3,500 in required slot wagering. The calculation is based on the bonus amount, not the original deposit. Free spin winnings carry the wagering requirement stated in the relevant offer; in the tournaments and drops context, free spin winnings use 40× wagering.

RuleTerm
Welcome bonus wagering35× bonus amount
Slot contribution100%
Jackpot, live, table, scratch and crash contribution0%
Maximum bet on standard deposit bonuses$6.50 per spin or round
Maximum cashout on applicable deposit bonuses3× bonus value

The $6.50 maximum bet applies to the specific standard deposit bonus offers that carry this term. The 3× cashout cap also applies to applicable deposit bonuses, even though the general withdrawal rules have no overall win limit. Check which balance and offer terms apply before requesting a payout.

VIP withdrawals: higher limits and priority handling

The VIP Program starts automatically at Level 8, with five VIP levels running from Level 8 to Level 12. VIP members can access cashouts of up to $50,000, higher daily and monthly withdrawal limits, and a priority withdrawal queue.

FeatureVIP term
VIP entryLevel 8
Maximum cashout accessUp to $50,000
Daily and monthly limitsHigher limits than regular players
Withdrawal queuePriority queue
Personal managerAssigned from Level 8

A personal VIP manager is available through chat or email and can provide priority support. VIP status also includes custom bonuses, birthday gifts and special occasion gifts, although the withdrawal benefit itself is the higher cashout access and queue priority.

The loyalty programme has 12 levels in total. Loyalty Points are earned by betting real money, and the minimum LP requirement must be met within a 30-day rolling window to maintain the current level. Progress is visible on the Loyalty page, so your level can change if the rolling requirement is not maintained.

VIP status does not remove KYC

The first withdrawal still requires a photo ID and proof of address. VIP status changes the available cashout limits and queue priority, not the identity checks.

Cooling-off and self-exclusion: what happens to withdrawals

Responsible gambling settings can change what happens to deposits and promotional access while leaving a route for withdrawals. Deposit, loss and wager limits can be set for daily, weekly or monthly periods. A lower limit takes effect immediately, while an increase needs email confirmation and waits until the previous limit of the same type expires.

SettingEffect on withdrawals
Cooling-offWithdrawals remain possible; fiat deposits and promotions are blocked
Self-exclusionAccount is disabled; remaining balances can be withdrawn manually through support
KYC requirementVerification is still required if needed to process funds

Cooling-off periods range from one week to six months. The account auto-reactivates when the selected period ends, while withdrawals remain possible during the cooling-off period. Self-exclusion options range from six months to one year or indefinitely, and the remaining balance can be withdrawn manually through support.

Cryptocurrency deposits may still process during cooling-off or self-exclusion because of the technical nature of crypto transactions. If you choose self-exclusion, support can handle the remaining-balance withdrawal, with any required verification still applying.

Withdrawal: your questions

What is the minimum withdrawal for Australian players?

The minimum withdrawal in Australia is $10. Regular players have maximum limits of $3,000 per day, $7,500 per week and $15,000 per month.

How long does a Level Up Casino withdrawal take?

Crypto wallet withdrawals are instant, e-wallets take 0-24 hours, and credit card or wire transfer withdrawals take 1-3 business days. The first payout also waits for completed KYC checks.

Which documents are needed for the first withdrawal?

You need a photo ID, such as a passport or driver's licence, plus proof of address. Bitcoin players must submit valid ID before playing.

Can I withdraw in AUD?

Yes. AUD is supported for withdrawals, deposits and in-game play. The Australian minimum withdrawal is $10.

What is the VIP withdrawal limit?

VIP members can access cashouts of up to $50,000, along with higher daily and monthly limits and a priority withdrawal queue. VIP membership starts at Level 8.

Can a bonus reduce the amount I can cash out?

Yes. Applicable deposit bonuses have a maximum cashout of 3× the bonus value, and the welcome bonus uses 35× wagering on the bonus amount before bonus-linked funds can be released.

Can I withdraw during cooling-off?

Withdrawals remain possible during cooling-off, while fiat deposits and promotional access are blocked. During self-exclusion, remaining balances can be withdrawn manually through support.

Are there any overall win limits?

There is no win limit. Bonus-linked cashout terms can still apply, including the 3× bonus-value cap on applicable deposit bonuses.