- OperatorNovatrix SRL
- EstablishedOctober 2020
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How Level Up Casino cashback works for Australian players
Cashback is a reward linked to your level at Level Up Casino. Regular players sit across Levels 1-7, while VIP cashback applies from Level 8 through Level 12. The higher levels bring higher stated rates and larger cashback amounts, so your current level is the first detail to check.
For regular players, cashback ranges from 0% to 6%, with stated amounts between €25 and €200. From Level 7, the cashback amount is €50 or more. VIP cashback starts at 7% at Level 8 and reaches 15% at Level 12, with €500+ shown at the highest level.
AUD is supported for deposits, withdrawals and in-game play. The cashback amounts supplied for the level bands are written in euros, though, so keep the currency in mind when you compare a percentage with a stated amount. A figure of €200 is a euro amount, not an automatic $200 conversion.
Cashback is a reward, not a guarantee
Cashback can add value to your account, but it does not remove the real-money risk of gambling. Set a budget first and treat the reward as part of your entertainment plan rather than a way to recover losses.
Cashback sits alongside other Bonuses, but it should be judged on its own terms. Unlike a Free Spins No Deposit promotion, cashback is presented through a percentage, a stated amount and any applicable limit attached to your level.
Regular cashback rates and amounts across Levels 1-7
Levels 1-7 are the regular player range. The overall cashback rate for this group runs from 0% to 6%, while the stated cashback amount range is €25-€200. Level 7 is also identified with cashback of €50+, giving that level a stronger stated amount than the lower regular levels.
| Player level | Cashback rate | Stated cashback amount |
|---|---|---|
| Levels 1-7 | 0-6% | €25-€200 |
| From Level 7 | Within the regular range | €50+ |
The percentage and the cash amount are two separate parts of the offer. A higher percentage does not by itself tell you the final amount, and a stated euro amount does not tell you how much activity produced it. Read both details together for your current level.
This is also why a headline rate should not be the only thing you look at. When you read a Review, focus on the rate, the stated amount, the level attached to it and any limit. That gives you a much more useful picture than the biggest percentage on its own.
- Confirm whether your account is in regular Levels 1-7.
- Check the cashback percentage shown for your current level.
- Look for the corresponding euro amount, such as €25-€200 or €50+ from Level 7.
- Keep the cashback currency separate from your AUD account balance when judging its value.
- Read the current terms before treating the reward as part of your playing budget.
Higher cashback at Levels 8-12: rates and limits
From Level 8, cashback moves into the VIP range. Level 8 carries a 7% cashback rate and €200 cashback, while the highest level, Level 12, carries 15% cashback and €500+. VIP cashback is provided weekly, giving these levels a recurring reward structure.
| Level | Cashback rate | Cashback amount or limit |
|---|---|---|
| Level 8 | 7% | €200 cashback |
| Levels 8-12 | 7% to 15% across the range | Weekly cashback |
| Levels 10-12 | Higher-level rates apply | No cashback limit |
| Level 12 | 15% | €500+ |
The important practical change is the limit. Levels 10-12 have no cashback limit, while Level 12 also carries the top stated rate of 15% and a cashback amount of €500+. Level 8 is the entry point for this higher cashback range, with 7% and €200.
The level structure also matters over time. A player needs to earn the minimum Loyalty Points requirement within a 30-day rolling window to maintain the current level. Your progress is visible on the Loyalty page, so it is worth checking your position before relying on a higher cashback rate.
Separate the rate from the cap
At Level 12, the headline figures are 15% cashback and €500+. At Levels 10-12, the cashback limit is removed. These are related details, but they answer different questions: one describes the rate and amount, while the other describes the limit.
Cashback at the higher levels is still not a reason to increase your stakes. A larger reward can make a promotion look more attractive, but your deposit and loss limits should remain based on what you can comfortably afford.
How to check the right cashback details before playing
The simplest way to read the cashback offer is to work from your account level rather than starting with the biggest advertised percentage. That keeps the figures relevant to your actual position and avoids mixing regular and higher-level terms.
Find out whether you are in regular Levels 1-7 or in the higher Levels 8-12 range. The level determines which cashback band applies.
For regular levels, compare the 0-6% range with the stated €25-€200 amount range. From Level 7, look for the €50+ amount. At Level 8, the figures are 7% and €200; at Level 12, they are 15% and €500+.
Levels 10-12 have no cashback limit. For other levels, use the current terms attached to the reward rather than assuming that the higher-level limit applies.
AUD is supported across the casino, while the stated cashback amounts are given in euros. Keep the two currencies separate when working out what the reward means for your own budget.
The level system uses a 30-day rolling window for the minimum Loyalty Points requirement. Check your progress so you know which cashback range you are working towards or maintaining.
There is no need to turn the figures into a complicated calculation. Start with the rate, identify the stated amount, then check the limit and currency. If any of those details differ, the applicable level terms are the figures to follow.
A practical example is the jump between the entry VIP level and the highest one. Level 8 shows 7% and €200, while Level 12 shows 15% and €500+. Levels 10-12 also have no cashback limit, so the level changes more than just the percentage.
Cashback should also be kept separate from other rewards. Deposit promotions, free spins and cashback can use different conditions, so do not carry a wagering rule or limit from one reward across to another.
Using cashback with sensible playing limits
Level Up Casino provides several tools that can help you keep cashback in perspective. You can set daily, weekly or monthly deposit limits, loss limits and wager limits. These tools are useful whether you are playing for regular cashback or working towards a higher level.
| Tool | Available periods or choices | What to know |
|---|---|---|
| Deposit limit | Daily, weekly or monthly | A decrease takes effect immediately. |
| Loss limit | Daily, weekly or monthly | Set the limit around an amount you can afford. |
| Wager limit | Daily, weekly or monthly | Useful for keeping total play within a planned budget. |
| Cooling-off | 1 week, 1 month, 3 months or 6 months | Promotional offers are excluded while it is active. |
| Self-exclusion | 6 months, 9 months, 1 year or indefinitely | The account is disabled and promotional offers are excluded. |
A decrease to a limit applies immediately. An increase needs email confirmation and takes effect only after the previous limit of the same type expires. That extra delay can be helpful if you are tempted to raise a limit because a cashback reward looks appealing.
Cooling-off blocks fiat deposits and promotional offers, while withdrawals remain possible. Self-exclusion disables the account, blocks fiat deposits and excludes promotional offers; remaining balances can be withdrawn manually through support. Verification may still be required when funds need to be processed.
Set your limit before chasing a level
Cashback and level progress should never be a reason to play beyond your budget. Decide your deposit, loss or wager limit first, then treat any cashback as an extra reward rather than a target.
If you need help understanding the cashback details or your account settings, live chat is available 24/7 and responses typically arrive within one minute. You can also contact support by email.
Cashback: your questions
What cashback rates are available for regular players?
Regular Levels 1-7 have cashback ranging from 0% to 6%. The stated cashback amount range is €25-€200, with €50+ identified from Level 7.
What cashback does Level 8 provide?
Level 8 is the starting point for the higher cashback range, with 7% cashback and €200 cashback. VIP cashback is provided weekly.
What cashback is shown at Level 12?
Level 12 carries 15% cashback and a stated cashback amount of €500+. Levels 10-12 also have no cashback limit.
Which levels have no cashback limit?
Levels 10, 11 and 12 have no cashback limit.
Are the cashback amounts shown in Australian dollars?
The stated cashback amounts are given in euros, including €25-€200, €200 and €500+. AUD is supported for deposits, withdrawals and in-game play.
How do I maintain the level linked to my cashback?
You need to earn the minimum Loyalty Points requirement within a 30-day rolling window to maintain your current level. Your progress is visible on the Loyalty page.
Is cashback available every week?
VIP cashback is weekly. The VIP range runs from 7% at Level 8 to 15% at Level 12.
Can I set gambling limits while using cashback?
Yes. Deposit, loss and wager limits are available daily, weekly or monthly. Cooling-off and self-exclusion options are also available.
