- OperatorNovatrix SRL
- EstablishedOctober 2020
- Game library6,700+ titles from 104 providers
- Crypto acceptedBTC, ETH, LTC, DOGE, XRP and more
How the VIP Program works and when membership begins
Level Up Casino uses a 12-level structure. Levels 1 to 7 are regular levels, while Levels 8 to 12 are VIP levels. VIP membership starts automatically when you reach Level 8, so there is no separate VIP application for the standard progression route.
Loyalty Points, or LP, are earned by betting real money on games. The account must reach the minimum LP requirement within a rolling 30-day window to maintain its current level. That rolling window matters: your status is based on recent activity rather than a one-off burst of play.
| Level | Status | Main point |
|---|---|---|
| Level 8 | VIP entry | VIP membership begins automatically, with a personal manager and VIP benefits |
| Levels 9-11 | VIP progression | Benefits continue across the middle VIP levels, with terms set by your current level |
| Level 12 | Highest VIP level | The top level includes the strongest Cash Fuel wagering term and VIP benefits |
The practical approach is simple. Keep track of your current level, understand the activity window and check the terms attached to the benefit you want to use. The VIP programme rewards ongoing account activity, so it is better viewed as a long-term account feature rather than a single promotion.
What VIP members receive from Level 8 onwards
The biggest change at Level 8 is the personal VIP manager. Your manager can be reached through chat or email and provides priority support, custom bonuses, birthday gifts and gifts for special occasions. That gives you a direct contact for account questions instead of relying only on general support.
VIP membership also brings a priority place in the withdrawal queue, higher daily and monthly withdrawal limits and cashouts of up to $50,000. VIP players can have a maximum bet of up to $1,000, compared with the standard $6.50 maximum that applies to specific deposit bonus offers.
The VIP range includes weekly cashback from 7% at Level 8 up to 15% at Level 12, with no cashback limit at Levels 10 to 12. VIP members also receive more promotional benefits than regular players, with the exact offer depending on the account level and current terms.
- Personal VIP manager from Level 8
- Chat and email access to the manager
- Priority support and a priority withdrawal queue
- Custom bonuses, birthday gifts and special occasion gifts
- Higher daily and monthly withdrawal limits
- Cashouts of up to $50,000
- Maximum bets of up to $1,000 for VIP members
Cash Fuel: VIP wagering terms from Level 8 to Level 12
Cash Fuel is the monthly bonus available to VIP members. To receive it, you make a qualifying deposit. The deposit amount and bonus amount vary according to your VIP level, so the offer is linked to your position in the programme rather than being identical for every VIP account.
| VIP level | Qualifying deposit | Cash Fuel wagering |
|---|---|---|
| Level 8 | $100+ | x20 |
| Level 12 | $500+ | x10 |
Across the VIP levels, wagering can range from x10 to x35 depending on the level and the specific benefit. Level 8 has x30 wagering for the VIP level terms, while Cash Fuel at Level 8 uses x20. At Level 12, Cash Fuel uses x10.
Here is the maths in plain English. If a Cash Fuel award were $100 and the term were x20, you would need to place $2,000 in qualifying wagers before the wagering requirement was met. That is an example of how the multiplier works, not a statement of the Cash Fuel amount you will receive.
Check the multiplier before using Cash Fuel
Your VIP level affects the wagering term. Compare the requirement with the bonus amount and your planned budget before you activate a monthly Cash Fuel offer.
VIP cashouts, withdrawal limits and verification
For regular players, the withdrawal limits are $3,000 per day, $7,500 per week and $15,000 per month. VIP members can access cashouts of up to $50,000, along with higher daily and monthly limits and a priority withdrawal queue.
| Item | Regular term | VIP term |
|---|---|---|
| Cashout limit | $3,000 daily, $7,500 weekly and $15,000 monthly | Up to $50,000 cashouts |
| Withdrawal queue | Standard processing applies | Priority queue |
| Minimum withdrawal in Australia | $10 | $10 |
| Win limit | No win limit | No win limit |
The withdrawal method still affects the expected processing time. Crypto wallets are processed instantly, e-wallets take 0-24 hours, and credit cards and wire transfers take 1-3 business days. VIP queue priority works alongside these method-based timings.
KYC is required before the first withdrawal is released. You need a photo ID, such as a passport or driver's licence, plus proof of address. A withdrawal request stays pending until the required verification steps are complete, so getting your documents ready early can make the process more straightforward.
AUD is accepted for deposits, withdrawals and betting, which is useful for Australian accounts. Crypto is also supported, with transactions using real-time exchange rates through Coinbase Converter at the moment of the transaction.
VIP Transfer: how to apply with existing VIP status
VIP Transfer is designed for players who already hold active VIP status at another casino. You can apply to have that status considered at Level Up, provided you meet one of the account activity requirements and send the requested proof.
- Have active VIP status at another casino.
- Meet either the $100 total deposit requirement or the requirement of 5+ deposits at Level Up.
- Prepare a screenshot of the VIP status email from the other casino, with the sender and recipient visible.
- Prepare a second screenshot showing your VIP level or bonus history.
- Submit the information for review.
VIP Transfer applications are reviewed within 24 hours. Make sure both screenshots show the relevant details clearly, because the email needs to show who sent it and who received it, while the second image needs to show your VIP level or bonus history.
This route can be useful if you already have established VIP status elsewhere and want your account activity recognised. It is separate from reaching Level 8 through normal LP activity.
Using the VIP programme on an Australian account
For Level Up Casino Australia, the main practical advantage is the ability to keep your account in AUD for deposits, withdrawals and in-game play. The Australian minimum deposit is $10, and the minimum withdrawal is also $10. You can add multiple currencies to one account through the account profile if that suits your payment arrangements.
VIP access works across the casino's Games Online selection, whether you prefer slots, live tables or other available game types. A Welcome Bonus or other Bonuses can sit alongside your VIP status, but those offers have their own terms and should be checked separately from Cash Fuel and other VIP benefits.
You can use the mobile browser for login, payments and withdrawals without downloading an app. An Android APK is also available, with faster game loading and streamlined navigation. If you use the APK, the device must allow installation from unknown sources, and a new version requires the old version to be uninstalled first.
Support is available through live chat and email. Live chat runs 24/7 and typically responds within one minute, while the VIP manager can be contacted through chat or email for account-specific assistance.
VIP status does not replace responsible gambling tools
Deposit, loss and wager limits are available daily, weekly and monthly. You can also choose a cooling-off period from one week to six months or self-exclusion from six months to indefinitely.
A practical routine for managing VIP benefits
The VIP programme is easier to manage when you separate three things: your level, the current benefit terms and your withdrawal documents. That small bit of organisation helps you avoid mixing a Cash Fuel wagering term with another offer or assuming that a VIP limit applies to every promotion.
Confirm whether your account is at Level 8 or above and note the rolling 30-day activity window used to maintain your level.
Before accepting Cash Fuel or another VIP benefit, check the qualifying deposit, wagering multiplier, maximum bet and any cashout term attached to that offer.
Have a passport or driver's licence and proof of address available before requesting your first withdrawal.
Ask your personal manager about account-specific benefits, custom bonuses, gifts and the current withdrawal treatment available at your level.
Use a deposit, loss or wager limit if you want a clear boundary around your play. Gambling involves real money, so VIP status should remain an entertainment feature rather than a reason to chase losses.
That is the useful part of the VIP setup: once you know your level and the exact term attached to the benefit, the rest is fairly easy to follow. Keep the figures in front of you, especially the wagering multiplier and withdrawal limit.
VIP Program: your questions
How many VIP levels does Level Up Casino have?
There are 12 levels in total. Levels 8 to 12 are VIP levels, and VIP membership starts automatically at Level 8.
How are VIP levels maintained?
LP are earned by betting real money on games. You need to earn the minimum LP requirement within a rolling 30-day window to maintain your current level.
What does the personal VIP manager do?
The manager is available through chat or email and provides priority support, custom bonuses, birthday gifts and special occasion gifts.
What is the VIP cashout limit?
VIP members can access cashouts of up to $50,000, together with higher daily and monthly withdrawal limits and a priority withdrawal queue.
What is the maximum VIP bet?
The VIP maximum bet is up to $1,000. Specific deposit bonus offers can carry their own $6.50 maximum bet term.
What are the Cash Fuel terms at VIP levels?
Cash Fuel is a monthly VIP bonus requiring a qualifying deposit. At Level 8, the qualifying deposit is $100+ with x20 Cash Fuel wagering; at Level 12, it is $500+ with x10 wagering.
How does VIP Transfer work?
You can apply with active VIP status at another casino if you have made at least $100 in total deposits or 5+ deposits at Level Up. You submit two screenshots, and the application is reviewed within 24 hours.
What documents are needed for a VIP withdrawal?
Before the first withdrawal is released, you need photo ID, such as a passport or driver's licence, and proof of address.
Can Australian VIP players use AUD?
Yes. AUD is accepted for deposits, withdrawals and betting, with a $10 minimum deposit and a $10 minimum withdrawal in Australia.
